Healthfunds
Request an emailed receipt so that you may claim from your healthfund directly. Many healthfunds will have a website or mobile app that will allow you to process your claims online.
Shipping
Fast & Free shipping Australia wide for orders over $99.
We use Australia Express Post, which means you'll get fast delivery and a tracking number once it's been sent to track your order. You can expect non prescription orders such as sunglasses and frame only optical glasses to be shipped within 2 - 3 business days and prescription glasses and sunglasses to be shipped within 7 - 10 business days.
If an item is out of stock due to popularity, we will contact you to advise of you of your earliest ETA or send you a refund immediately.
Warranty
At Glamoureyes Optometrists, we believe in partnering with reliable suppliers, so you can be assured that all products are finished to the highest standards. All products are covered with a 12 month manufacturer's warranty against faults and defects. This can include lenses that are popping out, hinges or joins that snap at the solder or mechanical spring hinges that have failed.
Unfortunately, wear and tear such as scratches to the frame or lenses, lost screws or fading of the acetate or metal are not covered.
Returns
At Glamoureyes Optometrists, we believe that from the date of delivery you should love your sunglasses or optical frames.
We will offer a 14 day return for exchange, credit or refund*. This gives you ample time to ensure that the product is right for you. For returns, we ask that you leave the product in a resalable condition. Please return the product with all the labels, tags and packaging. The cost of return postage will be at the buyer's expense and the product will be the buyer's liability until it has arrived back at our store.
Unfortunately, we cannot accept any products that have shown signs of use, scratches or damage.
*Afterpay payments - please note that we offer an exchange or credit on products. We do not offer a refund on products purchased through Afterpay.
Adjustments
We offer free adjustments for all products purchased with us.
Please come in to one of our convenient store locations in Wyoming Shopping Village near Gosford or Nepean Village Shopping Centre in Penrith.
